Titel: How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers
Verlag: John Wiley & Sons Inc
Erscheinungsjahr: 2005
Sprache: Englisch
ISBN-10: 0471730432
ISBN-13: 9780471730439
Einband: Paperback / softback
Zustand: New
Gewicht: 223 Gramm

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There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who don�??t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

�ber die Autorin bzw. den Autor

GLENN SHEPARD is the owner and founder of Glenn Shepard Seminars in Nashville, Tennessee. Nearly 100,000 managers, from Fortune 500 companies and small businesses alike, have attended his seminars. He is also the author of How to Make Performance Evaluations Really Work, from Wiley.

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