How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers

Shepard, Glenn

ISBN 10: 0471730432 / ISBN 13: 9780471730439

Verlag: Wiley, 2005

Beschreibung

The item is showing use from the previous owner but works perfectly. Signs of previous ownership which could include: tears, scuffing, notes, excessive highlighting, gift inscriptions, slight water damage, a missing dust jacket, and library markings.

Bestandsnummer des Verkäufers 4BQGBJ011W0N

Bibliografische Details

• Titel: How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers
• Verlag: Wiley
• Erscheinungsjahr: 2005
• Sprache: Englisch
• ISBN-10: 0471730432
• ISBN-13: 9780471730439
• Einband: paperback
• Zustand: Acceptable
• Zustand des Schutzumschlags: Schutzumschlag

Über diesen Titel

Inhaltsangabe

There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who donâ??t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

Über die Autorin bzw. den Autor

GLENN SHEPARD is the owner and founder of Glenn Shepard Seminars in Nashville, Tennessee. Nearly 100,000 managers, from Fortune 500 companies and small businesses alike, have attended his seminars. He is also the author of How to Make Performance Evaluations Really Work, from Wiley.