Management and the Control of Quality with Student CD-ROM

Evans, James R.,Lindsay, William M.

ISBN 10: 0324066805 / ISBN 13: 9780324066807

Verlag: South-Western College Pub, 2001

Beschreibung

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Bestandsnummer des Verkäufers S_392079054

Bibliografische Details

• Titel: Management and the Control of Quality with Student CD-ROM
• Verlag: South-Western College Pub
• Erscheinungsjahr: 2001
• Sprache: Englisch
• ISBN-10: 0324066805
• ISBN-13: 9780324066807
• Einband: hardcover
• Auflage: 5. oder spätere Auflage
• Zustand: Good

Über diesen Titel

Inhaltsangabe

This textbook discusses quality control and high-performance management practices, particularly those reflected in the Baldrige Criteria for Performance Excellence. While the material is too comprehensive to be covered fully in one course, instructors may select certain chapters to design a course

Reseña del editor

The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession.