The One to One Manager: Real-world Lessons in Customer Relationship Management

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ISBN 10: 1841120936 / ISBN 13: 9781841120935

Verlag: -, 2000

Beschreibung

The One to One Manager: Real-world Lessons in Customer Relationship Management This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.

Bestandsnummer des Verkäufers 7719-9781841120935

Bibliografische Details

• Titel: The One to One Manager: Real-world Lessons in Customer Relationship Management
• Verlag: -
• Erscheinungsjahr: 2000
• Sprache: Englisch
• ISBN-10: 1841120936
• ISBN-13: 9781841120935
• Einband: Paperback
• Zustand: Very Good

Über diesen Titel

Inhaltsangabe

In The One to One Manager Don Peppers and Martha Rogers go behind the scenes to report on the challenges and solutions discovered by managers leading one-to-one efforts at organizations such as Xerox, British Airways, General Electric, Oracle, First Union, Hewlett-Packard and Levi-Strauss. They examine the day-to-day issues involved in setting up and running one-to-one initiatives through a series of inspiring interviews with executives on the front lines of the one-to-one revolution. The One to One Manager introduces you to the ground-breakers, the pathfinders, the explorers of a vast and rapidly expanding new universe of customer-focused business strategies.