Managing Business Process Flow

Anupindi, Raví

ISBN 10: 0139077758 / ISBN 13: 9780139077753

Verlag: Prentice Hall, 1999

Beschreibung

Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Bestandsnummer des Verkäufers 00037870257

Bibliografische Details

Titel: Managing Business Process Flow

Verlag: Prentice Hall

Erscheinungsdatum: 1999

Einband: Softcover

Zustand: Very Good

Über diesen Titel

Inhaltsangabe:

Written for graduate level (MBA) courses in Operations Management, this brief book focuses on only the 'essential' core concepts in operations. This book takes the novel approach that operations management is the design and management of business processes and uses this process view as the unifying theme to study these core concepts.*The core concepts are discussed in three steps: 1) first model and understand the process and its flows, 2) then study causal relationships between process structure and certain performance metrics, and 3) formulate implications for managerial actions by filtering out managerial levers ('process drivers') and their impact on process performance*The objective of this book is to show that managers can control process structure and process drivers to achieve desired business process performance*Uses a process view as the unifying paradigm to focus on the essence of operations