This handbook explains clearly why capability is important, and gives advice on how to identify staff with poor performance and how to help them improve. It outlines the legal position and the role of governors, and details the various stages of formal capability procedures and dismissal hearings. The book provides model letters to use and is illustrated by real-life case studies. This provides the help you need to give you confidence in tackling these difficult issues.

�ber die Autorin bzw. den Autor

Maureen Cooper was a teacher and senior education officer for schools before becoming a senior personnel manager. A Fellow of the Institute of Personnel and Development, she is a trained psychometric tester and OFSTED inspector. Bev Curtis was a senior professional officer with a national teacher's association prior to being an assistant director of education responsible for personnel. He has an extensive and expert understanding of industrial realtions in the education service. Both authors are directors of Education Personnel Management Ltd (EPM), a company committed to providing high quality advice to schools. They have a wealth of experience in advising schools and are nationally recognised as expert trainers in this field.

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