Managing for Quality and Performance Excellence

James R. Evans; William M. Lindsay

ISBN 10: 0324783205 / ISBN 13: 9780324783209

Verlag: South-Western Cengage Learning, 2010

Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 3.7. Bestandsnummer des Verkäufers G0324783205I3N00

Inhaltsangabe:

The leading book in quality management, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 8TH EDITION is built on the strength and experience of the author team. Experience as examiners for the Malcolm Baldrige Award allows both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout. This edition continues to provide a managerially oriented view with a blend of pertinent technical topics. It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques. New chapters on principles of Six Sigma and design for Six Sigma are included. The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager.

Críticas: "Managing for Quality & Performance Excellence, 8th Edition is the best reference for Quality Management I am aware of. "

Bibliografische Details

Titel: Managing for Quality and Performance ...
Verlag: South-Western Cengage Learning
Erscheinungsdatum: 2010
Einband: Hardcover
Zustand: Good
Zustand des Schutzumschlags: No Jacket