Managing with Total Quality Management : Theory and Practice

Redman, Tom, Marchington, Mick, Wilkinson, Adrian, Snape, Ed

ISBN 10: 0333620070 / ISBN 13: 9780333620076

Verlag: Palgrave Macmillan Limited, 1998

Beschreibung

Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Bestandsnummer des Verkäufers 38487313-20

Bibliografische Details

• Titel: Managing with Total Quality Management : Theory and Practice
• Verlag: Palgrave Macmillan Limited
• Erscheinungsjahr: 1998
• Sprache: Englisch
• ISBN-10: 0333620070
• ISBN-13: 9780333620076
• Einband: Softcover
• Zustand: Good

Über diesen Titel

Inhaltsangabe

In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.

Über die Autorin bzw. den Autor

ADRIAN WILKINSON is Professor of Human Resource Management at Loughborough University Business School. He was previously Senior Lecturer in Human Resource Management at the Manchester School of Management (UMIST).

TOM REDMAN is Lecturer at Teesside Business School

ED SNAPE is Lecturer in the Department of Management, Hong Kong Polytechnic University

MICK MARCHINGTON is Professor of Human Resource Management and Dean of Management Studies at the Manchester School of Management, UMIST