Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: This hook addresses the critical growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. The authors' straightforward discussions of data collection, variation, and process improvement incorporates "the voice of the customer" as a key element driving the improvement of processes and outcomes. The core of the book is a set of twelve case studies that show how to apply statistical thinking to health care processes. Buchnummer des Verkäufers
Inhaltsangabe: This ground-breaking book addresses the critical, growing need among healthcare administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
About the Author: Raymond G. Carey, Ph.D., is director of Surgical Research at Lutheran General Hospital in Park Ridge, IL, and president emeritus of Parkside Associates, Inc., a healthcare survey and research firm. He is co-author of Program Evaluation: Methods and Case Studies.
Robert C. Lloyd, Ph.D., senior consultant, Quality Resource Services, Advocate Health Care, worked for 10 years in directorial positions at the Hospital Association of Pennsylvania and directed the American Hospital Association's Quality Measurement and Management Project in 1989 and 1990.
Buchbeschreibung ASQ Quality Press. Paperback. Buchzustand: Fair. Buchnummer des Verkäufers G0527762938I5N00
Buchbeschreibung Amer Society for Quality, 2001. Buchzustand: Good. 1st. Shows some signs of wear, and may have some markings on the inside. Buchnummer des Verkäufers GRP10399908
Buchbeschreibung American Hospital Association, 2001. Paperback. Buchzustand: Acceptable. Cover wrinkled. Item is intact, but may show shelf wear. Pages may include notes and highlighting. May or may not include supplemental or companion material. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Buchnummer des Verkäufers mon0001235890
Buchbeschreibung Amer Society for Quality, 2001. Paperback. Buchzustand: Used: Like New. Owners name stamped on flyleaf and page ends. Text in mint/unmarked condition. Cover has minor shelf rubbings. Binding is tight. Your Satisfaction Guaranteed. We ship daily. Expedited shipping available. Buchnummer des Verkäufers D2F171009106
Buchbeschreibung QUALITY RESOURCES, United States, 1995. Trade Paperback. Buchzustand: Good. TRADE PAPERBACK Legendary independent bookstore online since 1994. Reliable customer service and no-hassle return policy. General. Book: USED, Good. Bookseller Inventory # 01978052776293305. Buchnummer des Verkäufers 01978052776293305
Buchbeschreibung Amer Society for Quality. PAPERBACK. Buchzustand: Very Good. 0527762938 Condition: VERY GOOD. (Book may have one or a combination of the following characteristics: former library book, cover wear, name written inside cover, light underlining/highlighting, remainder mark, etc. Overall, the book is in solid shape. This is a blanket description. Please email us if you require a specific, detailed description of the book condition. We will typically respond within 24 hours). Buchnummer des Verkäufers SKU1302612
Buchbeschreibung Amer Society for Quality, 2001. Paperback. Buchzustand: Used: Good. Buchnummer des Verkäufers SONG0527762938
Buchbeschreibung American Hospital Association 2001-11-01, 2001. Paperback. Buchzustand: good. 1st. 0527762938. Buchnummer des Verkäufers 537438
Buchbeschreibung Amer Society for Quality, 2001. Paperback. Buchzustand: Used: Good. Buchnummer des Verkäufers 14873700
Buchbeschreibung Amer Society for Quality, 2001. Paperback. Buchzustand: Very Good. Great condition with minimal wear, aging, or shelf wear. Buchnummer des Verkäufers P020527762938