Learn how to negotiate:
- Knowing your basics
- Negotiating and influencing
- Negotiating for a win-win
- Understanding strategy and tactics
- Building rapport
- Handling objections
- Staying in control
- Closing the deal

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�ber die Autorin bzw. den Autor:

Karen Mannering is a trainer developer and coach with over twenty years experience in training. Her background in psychology and management makes her an expert in negotiating skills. She has written a number of successful books, including the bestselling 'Getting to Yes.'

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NEGOTIATING

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