All You Need To Know About Assertiveness (Paperback)

Paperback. For Home Study and with PowerPoint Slides for Training Candidates What is Assertiveness? Assertiveness is based on a philosophy of personal responsibility and an awareness of the rights of other people. Being assertive is not about getting your own way and winning every time. Nor is it a series of quick-fix tricks or techniques to learn parrot fashion and then trot out in difficult situations. Nor is it a way to manipulate and control other people so that you get your own way whilst appearing to be considering others. For Home Study and with PowerPoint Slides for Training Candidates What is Assertiveness? Assertiveness is based on a philosophy of personal responsibility and an awareness of the rights of other people. Being assertive is not about getting your own way and winning every time. Nor is it a series of quick-fix tricks or techniques to learn parrot fashion and then trot out in difficult situations. Nor is it a way to manipulate and control other people so that you get your own way whilst appearing to be considering others. There a two major reasons why it is important for people to learn how to be assertive, and in a way that allows them to say more directly what they really think, want or feel, without denying the thoughts, needs or feelings of others. The first is that, with this ability, people are much more likely to get more of what they want. The second is quite simply this: being assertive makes people feel good about themselves and their behaviour. How Do We Do It? There are three simple steps to assertiveness. It is important that individuals learning to be assertive understand and practice all three, and then practice them in order. Step One: Actively listen to what is being said, then show the other person that you both hear and understand him/her. Forces you to focus fully on the other person and not use the time they are talking to build up a defence or an attack. By really listening, you are able to demonstrate some understanding of their situation or point of view, even if you do not agree with it. Step Two: Say what you think or what you feel. Enables you to directly state your thoughts or feelings without insistence or apology. The word however is a very good linking word between steps 1 and 2. But has a very negative feel; it tends to emphasise a contrary stance, which can be unhelpful. Step Three: Say what you want to happen - It is essential so that you can indicate in a clear and straightforward way the action or outcome that you want, without either hesitancy or insistence What do you learn? -Develop your own sense of self worth -Learn about yourself -Develop a set of skills and techniques -Who you are and what you want -Enable you to negotiate with others -Clarify your understanding of assertive, aggressive & non-assertive behaviour -Raise your awareness of the importance of non-verbal behaviour -Basic techniques of assertiveness -Practice the technique Take responsibility for your own learning: - 85- A4 pages of information on Assertiveness -How to identifying assertive and non-assertiveness -How to tell the different behaviours -How to achieve self-confidence -What the Assertiveness Techniques are -How to communication assertively -How to negotiation the assertiveness way Or you can make your own training programme by downloading FREE my presentation in PowerPoint slides. You can use it as it is or you use it as a starting point and design your own presentation. It has: -59 Images of the slides for presentation with notes -Handouts -Exercises. -Assertiveness Assessment This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.