Confident and clear communication is closer than you think

Whether you're an introvert who agonizes over what to say or an extrovert who has no trouble talking--but forgets to listen--you can improve your conversational skills with the tips found in this practical book. By harnessing the strengths of your personality style and employing practical tools for success, you will be able to

� start, continue, and end a conversation
� listen more effectively
� enjoy yourself in the process

For most people, great conversation doesn't come naturally, and in our day, it can feel like every time you engage someone else there's potential for miscommunication. But it doesn't have to be that way.

So read this book--then speak up!

�ber die Autorin bzw. den Autor

Dr. Mike Bechtle (EdD, Arizona State University) is the author of seven books, including People Can't Drive You Crazy If You Don't Give Them the Keys, Dealing with the Elephant in the Room, and It's Better to Bite Your Tongue Than Eat Your Words. His articles have appeared in publications such as Writer's Digest, Focus on the Family, and Entrepreneur. A frequent speaker, Bechtle lives in California. Learn more at www.mikebechtle.com

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