Operations and Process Management: Principles and Practice for Strategic Impact

Alan Betts

ISBN 10: 0273684264 / ISBN 13: 9780273684268

Verlag: Prentice Hall/Financial Times, 2006

Everyone manages processes, making each individual an operations manager. This text integrates services and manufacturing operations more comprehensively than any previous Operations Management textbook, making it particularly suitable for an MBA audience from diverse organizational backgrounds. It contextualizes operations management and emphasizes process management, highlighting the prevalence of processes beyond traditional operational areas. Written by leading authors, this comprehensive text demonstrates the relevance and excitement of Operations Management in both business and everyday life. It adopts a managerial perspective, offering clear coverage along with a CD for practice and exploration of core concepts. A diagnostic approach equips readers with essential questions to assess and enhance their company's operations. The book includes real-world cases that provide insights into managing operations, while interactive cases allow readers to engage in decision-making processes to tackle operational challenges. A balanced mix of service and manufacturing examples fosters a practical understanding of the material. Additionally, an interactive study guide with videos, animated diagrams, and Excel spreadsheets offers further practical guidance on key concepts. This resource is ideal for students enrolled in practically-oriented MBA, executive MBA, or executive courses in Operations and Process Management. Bestandsnummer des Verkäufers 4733e60d-9a15-4813-a69b-94a06ed79cfb

Inhaltsangabe:

The ultimate resource for your Postgraduate course by trusted authors.

Ideal for students taking any practically orientated MBA, executive MBA or executive course in Operations and Process management.

Written by best selling authors in their field, Operations and Process Management inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations. 

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.

Von der hinteren Coverseite:

Everyone manages processes . . . Everyone is an operations manager

“. . . integrates services and manufacturing operations further than has been done before in any Operations Management textbook. This makes the book ideally suited for an MBA audience; who come from a multitude of organizational settings.”
--Par Åhlström, Professor of Operations Management, Chalmers University of Technology

“This text places operations management clearly in context. I particularly like the emphasis on process management as a means of demonstrating the ubiquity of processes, even outside the traditional operations areas.”
--Dr. Alison Smart, Manchester Business School, University of Manchester

“This comprehensive text shows how persuasive, relevant and exciting Operations Management is to business and everyday life.”
--Stephen Disney, Cardiff Business School

 

Written by best-selling authors in their field, Operations and Process Management inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations.

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced. 

• A diagnostic approach equips you with the questions to effectively assess and improve the operations and processes in your company.
• Cases in the main text provide an insight into the reality of managing operations. Interactive cases provide the opportunity to work through the decision-making process to solve operations problems.
• A balance of service and manufacturing examples equips you with a practical and wide-ranging understanding of the material.
• An interactive study guide featuring video, animated diagrams, Excel spreadsheets and further examples provides practical guidance on core concepts and issues.

Ideal for students taking any practically-orientated MBA, executive MBA or executive course in Operations and Process management.

 

 

Bibliografische Details

Titel: Operations and Process Management: ...
Verlag: Prentice Hall/Financial Times
Erscheinungsdatum: 2006
Einband: Hardcover
Zustand: Fine