This book teaches students how to conceptualize and implement planned interventions to increase organizational effectiveness. Maintaining foundational organizational development content, but incorporating key changes, this edition brings this classic book into the twenty-first century,

�ber die Autorin bzw. den Autor

Robert Smither is Professor of Psychology and Dean Emeritus of the College of Arts and Sciences at Rollins College, USA.

John Houston is Professor of Psychology and Director of the Organizational Behavior Program at Rollins College, USA.

Sandra McIntire is Associate Professor Emerita of Psychology at Rollins College, USA.

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