Getting Past No: Negotiating in Difficult Situations

William Ury

ISBN 10: 0553371312 / ISBN 13: 9780553371314

Verlag: Bantam, 1993

All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Bestandsnummer des Verkäufers COLV.0553371312.A

Inhaltsangabe:

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!

Über die Autorin bzw. den Autor: A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.

Bibliografische Details

Titel: Getting Past No: Negotiating in Difficult ...
Verlag: Bantam
Erscheinungsdatum: 1993
Einband: Softcover
Zustand: acceptable