Patients Satisfaction in Emergency Department- European Gaza Hospital: Accident and Emergency Department Patients Satisfaction Survey in European Gaza hospital, Gaza strip, Palestine

Hammoda Abu-Odah

ISBN 10: 365944653X / ISBN 13: 9783659446535

Verlag: LAP LAMBERT Academic Publishing, 2013

112 pages. 8.66x5.91x0.26 inches. In Stock. Bestandsnummer des Verkäufers 365944653X

Inhaltsangabe:

One of the important goals of any health system is to deliver high quality health services and respond to the needs of service users. Patients' satisfaction is one of the most sensitive indicators of quality of services as it measures the gap between what is expected and ideal from one side and what actually exists in reality. The success or failure of any hospital is largely depends on the satisfaction met by the patients on various services offered. European Gaza Hospital is governmental hospital providing free of cost treatment to people lived in Gaza Strip. Improving the quality of care and patients satisfaction in European Gaza Hospital, mostly emergency department is a vital and necessary activity. The Book is based on a cross-sectional study to determine the patient's satisfaction-dissatisfaction of regarding health care service provided by EGH ED.Seventy three percent of patients were satisfied with overall emergency care, the highest rates were observed in nursing care (83.1%). This book indicated the need for evidence-based interventions in emergency care services in areas such as medical care, nursing care, courtesy of staff, physical comfort and waiting time.

Über die Autorin bzw. den Autor: Mr. Hammoda Abu-odah (Master Public Health, Epidemiology) – Al-Quds University, Bachelor degree in Nursing Science from Palestine College of Nursing at 2008. Odah interesting in public health issue in Gaza, including renal disease, anemia, and trend of diseases.Currently Odah is full time employee as staff nurse at European Gaza Hospital since 2009

Bibliografische Details

Titel: Patients Satisfaction in Emergency ...
Verlag: LAP LAMBERT Academic Publishing
Erscheinungsdatum: 2013
Einband: Paperback
Zustand: Brand New