Perfecting Patient Journeys: Improving Patient Safety, Quality, and Satisfaction While Building Problem-solving Skills

Judy Worth; Tom Shuker; Beau Keyte; Karl Ohaus; Jim Luckman

ISBN 10: 1934109363 / ISBN 13: 9781934109366

Verlag: Lean Enterprises Inst Inc, 2013

May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Bestandsnummer des Verkäufers G1934109363I4N00

Inhaltsangabe:

Healthcare in the United States, and around the world, is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and more efficient care. Perfecting Patient Journeys is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, defi¬ne a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality. Over the past eight years, the authors of this book have helped healthcare organizations learn how to make real and sustainable change using the value-stream improvement method. Implementing lean thinking has helped healthcare prov

Bibliografische Details

Titel: Perfecting Patient Journeys: Improving ...
Verlag: Lean Enterprises Inst Inc
Erscheinungsdatum: 2013
Einband: Hardcover
Zustand: Very Good
Zustand des Schutzumschlags: No Jacket