Power AOL: A Survival Guide is designed to provide AOL users everywhere with the largest and most comprehensive collection of tips and techniques ever offered. Kirk Lafler is an Internet and software consultant with 25 years of experience providing clients around the world with comprehensive technical solutions and training. Lafler presents tips on using some of the latest features and offerings available with Version 7.0 and provides a comprehensive self-help resource for troubleshooting and resolving AOL problems and errors.

Lafler provides AOL users with a wonderful collection of tips, undocumented or hard-to-find tidbits of information, and other useful techniques to help achieve a more rewarding and enjoyable online experience. He also shares his expertise to help readers get the most up-to-date information for the largest and most popular Internet service provider in the world. Among the core topics covered are the America Online interface (Version 7.0), e-mail features, shortcuts, AOL and Internet browsing, searching and finding information, chat, AOL Instant Messenger (AIM), buddy lists, message boards and newsgroups, and selected specialty topics, including AOL for kids and teens, students, families, and seniors, privacy and security, AOL customizations, and problem solving and errors.

�ber die Autorin bzw. den Autor

Kirk Paul Lafler has worked as a software consultant for the last 25 years. As founder of Software Intelligence Corporation in 1983, Kirk provides IT services provider to Fortune 1000 companies and government installations by designing and developing application software solutions, and providing comprehensive training and custom programming services. Since 1983, Kirk has provided consulting services and training to Fortune 1000 companies and government installations, lending his expertise in application design and development, training, and custom programming services. Kirk has written four books and more than one hundred articles on technology and software. He's also a frequent speaker at SAS and Oracle user group conferences and events. Kirk graduated from the University of Miami with a bachelor's degree and a master's degree in management science systems analysis. He can be reached at KirkLafler@cs.com or through his website at Software-Intelligence.com.

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