The Public Manager Case Book Making Decisions in a Complex World

is a collection of eight public administration cases that allows students to practice the decision-making skills they will need in their jobs as public managers. Each case focuses on the local administrative issues managers most often face in their day-to-day responsibilities, and each encourages students to collaborate with others in order to gain the necessary cooperation and information. The cases are multi-dimensional and challenge students and professors to draw from a variety of knowledge areas to develop alternative recommendations, decisions, or actions.

Rhodes is Professor of Public Administration and Vice Provost for Curriculum and Undergraduate Studies at Portland State University. He has experience nationally and internationally in local government training. His most recent book was, Republicans in the South: Voting for the White House, Voting for the Statehouse.

Patricia Maloney Alt is Professor, Department of Health Sciences, and Coordinator, Clinician-Administrator Transition Program, at Towson University. She was previously Aging Policy Coordinator for the Maryland State Department of Health and Mental Hygiene (DHMH), and has been a consultant to federal, state, and local agencies. She is the Chair of the Towson University Institutional Review Board for the Protection of Human Research Participants (IRB), and also serves on the DHMH IRB.

Cheryl L. Brown is Associate Professor of Political Science at the University of North Carolina at Charlotte. She is a specialist in Chinese politics, international relations and e-government.

Maureen Brown is Associate Professor in the Public Administration program at the University of North Carolina at Charlotte. She is a national consultant on information technology systems and was the Principal Investigator on the U.S. Department of Justice COPS-MORE grant received by the City of Charlotte Metropolitan Police Department.

Robert Gassner is Vision Council Manager with the United Way of the Columbia-Willamette. He holds an Master of Public Administration (MPA) degree from Portland State University, and was formerly Executive Director of Healthy Communities, Inc.

Sherril Gelmon is Associate Professor of Public Health in the Department of Public Administration at Portland State University. She is a nationally recognized consultant on assessment and serves as a judge for the national Malcolm Baldridge Award program.

Gary R. Rassel is Associate Professor of Political Science and Coordinator of the Master of Public Administration Program at the University of North Carolina at Charlotte. He is co-author, with Elizabethann O′Sullivan, of the textbook, Research Methods for Public Administrators.

Carole L. Jurkiewicz is Milton J. Womack Professor for Developing Scholars, Public Administration Institute in the E. J. Ourso College of Business Administration at Louisiana State University.

Linda E. Swayne is Professor of Marketing in the William and Ida Friday College of Business Administration at the University of North Carolina at Charlotte where she serves as chair of the department. She is the author of numerous books in Marketing and Health Administration.

David F. Thompson is Chief Operating Officer and Managing Principal of Freeman White, Inc., of Charlotte, NC. Mr. Thompson has a Master of Public Administration (MPA) degree from North Carolina State University. He is a former county manager, having been manager of three counties over a fifteen year period.