Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Buchnummer des Verkäufers
Inhaltsangabe: This book is for owners, managers and senior staff of residential care homes in England and Wales who aspire to provide the best possible service to their residents at all times. It explains how the ISO 9001 quality management standard can provide a template for getting things right and continually striving to make them even better. The book will also be invaluable for local authorities with responsibilities for the care of elderly people in care homes. It contains clause-by-clause guidance, sample forms and much more.
Buchbeschreibung Paperback. Buchzustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Buchnummer des Verkäufers GOR008209828
Buchbeschreibung BSI Standards. Paperback. Buchzustand: Brand New. In Stock. Buchnummer des Verkäufers zk0580456455