Quality Function Deployment (c): Integrating Customer Requirements into Product Design

Akao, Yoji

ISBN 10: 0915299410 / ISBN 13: 9780915299416

Verlag: Productivity Press, 1990

Beschreibung

Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks. Bestandsnummer des Verkäufers Scanned0915299410

Bibliografische Details

Titel: Quality Function Deployment (c): Integrating...

Verlag: Productivity Press

Erscheinungsdatum: 1990

Einband: Hardcover

Zustand: new

Über diesen Titel

Inhaltsangabe:

Book by Akao Yoji

Reseña del editor:

Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.

In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.

It includes:

• Using the demanded quality deployment chart.
• Using and promoting quality charts.
• Using quality control process charts: QFD at the pre-production.
• Quality deployment and reliability deployment.
• Quality development in the construction industry.
• QFD for the service industry.
• QFD for software development.