With a focus on doing the right thing right the first time, Lew Ireland has constructed a solid presentation on how to invest in quality throughout all the project management processes.

Understanding the customer's requirements and the essential nature of planning to meet quality expectations is explored thoroughly, and there is solid discussion of the quality-the choice of resources, the human factors, the effects of internal and external demands, the tools, the management techniques, the methodologies, and the costs-associated with infusing quality into project management.

The book is essential reading to learn more about one of the knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK�).

�ber die Autorin bzw. den Autor

Charlotte y Peter Fiell son dos autoridades en historia, teor�a y cr�tica del dise�o y han escrito m�s de sesenta libros sobre la materia, muchos de los cuales se han convertido en �xitos de ventas. Tambi�n han impartido conferencias y cursos como profesores invitados, han comisariado exposiciones y asesorado a fabricantes, museos, salas de subastas y grandes coleccionistas privados de todo el mundo. Los Fiell han escrito numerosos libros para TASCHEN, entre los que se incluyen 1000 Chairs, Dise�o del siglo XX, El dise�o industrial de la A a la Z, Scandinavian Design y Dise�o del siglo XXI.

��ber diesen Titel� kann sich auf eine andere Ausgabe dieses Titels beziehen.

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