This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organisation's (ISO) requirement that in future all new and existing Management Systems Standards will need to have Annex SL.
Ray Tricker is currently working as the Senior Management Consultant for Herne European Consultancy Ltd., which offers organisations access to a range of highly skilled and specialist consultants to help companies enhance their business performance.