Quality Management: Theory and Application

Peter D. Mauch

ISBN 10: 1439813809 / ISBN 13: 9781439813805

Verlag: Taylor & Francis Inc, 2009

Beschreibung

New copy - Usually dispatched within 4 working days. 401.

Bestandsnummer des Verkäufers B9781439813805

Bibliografische Details

• Titel: Quality Management: Theory and Application
• Verlag: Taylor & Francis Inc
• Erscheinungsjahr: 2009
• Sprache: Englisch
• ISBN-10: 1439813809
• ISBN-13: 9781439813805
• Einband: Hardback
• Zustand: New

Über diesen Titel

Inhaltsangabe

In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become much more of an engineering discipline producing plenty of data, but little actual improvement.

In Quality Management: Theory and Application, highly respected quality management specialist Peter Mauch shows you how to set up a Quality Management System (QMS) that will stay aligned with your business goals. Using examples from actual situations that can be readily applied in any industrial situation, these pages will show you how to:

• Plan for quality by setting objectives and metrics, and creating effective flexible blueprints, and procedures
• Get staff involved by understanding how to motivate and train them
• Establish responsibility and accountability across your entire organization
• Create the right reporting mechanisms and learn how to analyze them
• Understand the value and particulars of certification

QMS is a performance-reporting system designed to accumulate and report data useful for the achievement of management’s objectives. Combining the technical aspects of quality engineering with successful business management practices, this book will teach you that quality is an ongoing practice, and that it must be implemented throughout an organization rather than stand as the responsibility of one department. Ultimately, through this system, you will align individual departments to continuously maximize quality throughout your entire organization.

Über die Autorin bzw. den Autor

Peter D. Mauch is affiliated with Control Solutions, Inc., in Aurora, Illinois.