Gently used. Expect delivery in 20 days. Buchnummer des Verkäufers
Inhaltsangabe: Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what’s beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers—and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)
About the Author: Ron Kaufman is author of the New York Times and USA Today bestseller, Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet. For more than two decades, Ron has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world's most sought-after educators, consultants, thought leaders, and customer service speakers in achieving superior service. Ron works with a successful clientele of government agencies and multinational corporations. He delivers powerful insights and global best practices enabling organizations to gain a sustainable advantage through service. Ron's methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline. Ron is a columnist at Bloomberg BusinessWeek. He is the author of fifteen books on service, business, and inspiration. He has been featured in the Wall Street Journal, the New York Times, and USA Today.
Titel: UP! Your Service Great Ideas: Tools, Tips ...
Verlag: Kaufman Professional Services
Zustand: very good
Buchbeschreibung Kaufman Professional Services 14/05/2005, 2005. Buchzustand: used-good. Will be shipped promptly from UK warehouse. Book is in good condition with no missing pages, no damage or soiling and tight spine. There may be some dog-eared pages showing previous use but overall a great book. Buchnummer des Verkäufers 9053-9789810529383
Buchbeschreibung Kaufman Professional Services 14/05/2005, 2005. Buchzustand: used-good. - This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Buchnummer des Verkäufers 7719-9789810529383
Buchbeschreibung Kaufman Professional Services. Paperback. Buchzustand: Very Good. Appearance of only slight previous use. Cover and binding show a little wear. All pages are undamaged with potentially only a few, small markings. Buchnummer des Verkäufers G9810529384I4N00
Buchbeschreibung Kaufman Professional Services. Paperback. Buchzustand: VERY GOOD. Very Good copy, cover and pages show some wear from reading and storage. Binding may have light creases. Lots of life left in these pages. Buchnummer des Verkäufers 2685774596
Buchbeschreibung Buchzustand: Collectible-VeryGood. Signed by the Author. Either not dedicated, or dedication is not personalized. Flat-signed. Buchnummer des Verkäufers 36SE5E000A9K
Buchbeschreibung Upyourservice.com, 2005. Soft cover. Buchzustand: Near Fine. No Jacket. 1st Edition. Signed inscribed by the author. Signed by Author(s). Buchnummer des Verkäufers ABE-1479171091151
Buchbeschreibung Kaufman Professional Services, 2005. Paperback. Buchzustand: Very Good. Buchnummer des Verkäufers P029810529384
Buchbeschreibung Kaufman Professional Services. PAPERBACK. Buchzustand: Fine. 9810529384 Like New Condition. Buchnummer des Verkäufers LN6.0922247
Buchbeschreibung Kaufman Professional Services, 2005. Paperback. Buchzustand: New. Buchnummer des Verkäufers P119810529384
Buchbeschreibung Kaufman Professional Services. PAPERBACK. Buchzustand: New. 9810529384 New Condition. Buchnummer des Verkäufers NEW6.0922247