**INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service.

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Bibliografische Details

Titel: Service Management Operations, Strategy, Information Technology, 8th edition
Verlag: McGraw-Hill/Irwin
Erscheinungsjahr: 2014
Sprache: Englisch
ISBN-10: 0078024072
ISBN-13: 9780078024078
Einband: Soft cover
Auflage: International Edition
Zustand: New
Zustand des Schutzumschlags: New

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Book by James A Fitzsimmons

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