Service Science: Design for Scaling and Transformation

Cheng K Hsu

ISBN 10: 9812836764 / ISBN 13: 9789812836762

Verlag: World Scientific Publishing Company, 2009

Beschreibung

nach der Bestellung gedruckt Neuware - Printed after ordering - Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service What are the main research problems in service What does 'a connected world' mean Does service require a different kind of design science What will be the next waves of the Web How to support universal value co-creation How to unite Cyberspace wilt physical space Is it feassible to connect information resources everywhere.

Bestandsnummer des Verkäufers 9789812836762

Bibliografische Details

• Titel: Service Science: Design for Scaling and Transformation
• Verlag: World Scientific Publishing Company
• Erscheinungsjahr: 2009
• Sprache: Englisch
• ISBN-10: 9812836764
• ISBN-13: 9789812836762
• Einband: Buch
• Zustand: Neu

Über diesen Titel

Inhaltsangabe

Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does “a connected world” mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere?To answer these questions, the book presents and substantiates a digital connections scaling (DCS) model, complete with a population-oriented design paradigm and a new class of microeconomic production functions to explain the paths of transformation into the future ― one of the most original results today. Next, the book analyzes new business designs on the Web and characterizes a service-led revolution for the Knowledge Economy. Thirdly, it develops systems planning and design methods to help implement the DCS model at the level of Information and Database Systems, Business Strategy, and Digitization Engineering, thereby enhancing these fields. Finally, certain intriguing new applications, especially “smart highways” and information supply chains, are discussed.

Über die Autorin bzw. den Autor

Charlotte y Peter Fiell son dos autoridades en historia, teoría y crítica del diseño y han escrito más de sesenta libros sobre la materia, muchos de los cuales se han convertido en éxitos de ventas. También han impartido conferencias y cursos como profesores invitados, han comisariado exposiciones y asesorado a fabricantes, museos, salas de subastas y grandes coleccionistas privados de todo el mundo. Los Fiell han escrito numerosos libros para TASCHEN, entre los que se incluyen 1000 Chairs, Diseño del siglo XX, El diseño industrial de la A a la Z, Scandinavian Design y Diseño del siglo XXI.