Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, learn how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others.
ROBERT BOLTON, PH.D., is known for his expertise in training trainers. He is a cofounder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the author of several books.
DOROTHY GROVER BOLTON, ED.M., are known for their expertise in training trainers. They are cofounders of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work . . . And Beyond.