For freshman/sophomore level introductory courses in SPC (Statistical Process Control), Statistical Quality Control or Quality Control found in two and four-year college curriculums, and in industrial training programs.

This “mathematics-friendly” text introduces students to basic concepts and applications of Statistical Process Control (SPC). Students get a solid foundation in control charts―including setting scales, charting, interpreting, and analyzing process capability. Problem-solving techniques are emphasized, and all learning is linked to the implementation of SPC in the workplace.

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This new edition of Statistical Process Control and Quality Improvement has been updated to include a "reader-friendly" environment that allows for quick comprehension of the ideas and concepts covered in this book. With its easy readability, this text sets a foundation for charting, interpreting, and analyzing process capability, while also introducing the reader to other basic concepts and applications of Statistical Process Control (SPC). The problem-solving emphasis of this text is linked to the implementation of SPC in the workplace.

Featuring:

New—The incorporation of probability in Chapter 5 now allows for a clear-cut commentary on the importance of probability in and out of the workplace.
New—This edition presents a section on Six Sigma that goes into greater depth on the subject than any earlier edition.
Completely new exercises help explain and clarify concepts presented in the text.

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