Supervisors Script Book

Dreyfack, Raymond

ISBN 10: 0134601149 / ISBN 13: 9780134601144

Verlag: Prentice Hall, 1996

Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Bestandsnummer des Verkäufers 00077925857

Inhaltsangabe:

Even the best managers sometimes find themselves at a loss for words when confronted with difficult bosses, problem employees, unhappy customers, or sensitive issues. Supervisor's Script Book gives you actual word-for-word responses you can use to successfully mediate conflicts, gain support for your initiatives, and stop potentially destructive situations before they undermine your authority and chances for career advancement.
The 176 scripts in this unique management tool will help you quickly and efficiently solve virtually every problem you could face on the job, counter all the responses you're likely to hear, and promote a work atmosphere of mutual respect, cooperation, and enhanced productivity.

Bibliografische Details

Titel: Supervisors Script Book
Verlag: Prentice Hall
Erscheinungsdatum: 1996
Einband: Hardcover
Zustand: Very Good