Systems Thinking in Practice: Applications of the Event Analysis of Systemic Teamwork Method

This book presents the latest developments of Systems Thinking in Practice to the analysis and design of complex sociotechnical systems. The Event Analysis of Systemic Teamwork (EAST) method is applied to micro, meso and macro systems. Written by experts in the field, this text covers a diverse range of domains, including: automation, aviation, energy grid distribution, military command and control, road and rail transportation, sports, and urban planning. Extensions to the EAST method are presented along with future directions for the approach.

• Illustrates a contemporary review of the status of Distributed Cognition (DCOG)
• Presents examples of the application of Event Analysis of Systemic Teamwork (EAST) method
• Presents examples of the application of Event Analysis of Systemic Teamwork (EAST) method
• Discusses the metrics for the examination of social, task, and information networks
• Provides comparison of alternative networks with implications for design of DCOG in systems

, PhD, is a Chartered Psychologist, Chartered Engineer and a Chartered Ergonomist, and holds the Chair in Human Factors in the Faculty of Engineering and the Environment at the University of Southampton. He has degrees in Psychology, Applied Psychology and Human Factors and has worked at the Universities of Aston, Brunel, Cornell and MIT. His research interests include modelling, predicting and analysing human performance in transport systems as well as designing the interfaces between humans and technology. Professor Stanton has worked on cockpit design in automobiles and aircraft over the past 25 years, working on a variety of automation projects. He has published over 30 books and 250 journal papers on Ergonomics and Human Factors, and is currently an editor of the peer-reviewed journal Ergonomics. In 1998 he was awarded the Institution of Electrical Engineers Divisional Premium Award for a coauthored paper on Engineering Psychology and System Safety. The Institution of Ergonomics and Human Factors awarded him The Otto Edholm Medal in 2001, The President¹s Medal in 2008 and The Sir Frederic Bartlett Medal in 2012 for his contribution to basic and applied ergonomics research. The Royal Aeronautical Society awarded him and his colleagues the Hodgson Prize and Bronze Medal in 2006 for research on design-induced flight-deck error published in The Aeronautical Journal. The University of Southampton has awarded him a Doctor of Science (DSc) in 2014 for his sustained contribution to the development and validation of Human Factors methods.

holds a chair in Human Factors and is creator and director of the Centre for Human Factors and Sociotechnical Systems at the University of the Sunshine Coast. He currently holds an Australian Research Council Future Fellowship and has over 15 years experience in applied Human Factors research. Paul currently leads major research programs in the areas of road and rail safety, identity theft and cybersecurity, and led outdoor recreation. His current research interests include accident prediction and analysis, distributed cognition, systems thinking in transportation safety and healthcare, and human factors in elite sports and cybersecurity. Paul has co-authored 11 books, over 150 peer reviewed journal articles, and numerous conference articles and book chapters. He has received various accolades for his contributions to research and practice, including the UK Ergonomics Society’s Presidents Medal, the Royal Aeronautical Society’s Hodgson Prize for best research and paper, and the University of the Sunshine Coast’s Vice Chancellor and Presidents Medal for Research Excellence. In 2016 Paul was awarded the Australian Human Factors and Ergonomics Society Cumming Memorial Medal for his research contribution.

is an Associate Professor of Human Factors within the Institute for Infrastructure and Environment at Heriot-Watt University in Edinburgh. He lectures on transportation engineering and human factors and is the author/co-author of over one hundred peer reviewed journal articles and twelve books. He and his co-authors have been awarded the Institute for Ergonomics and Human Factors (IEHF) President’s Medal for the practical application of Ergonomics theory, the Peter Vulcan prize for best research paper, and Heriot-Watt’s Graduate’s Prize for inspirational teaching. Dr Walker has a BSc Honours degree in Psychology from the University of Southampton, a PhD in Human Factors from Brunel University, is a Fellow of the Higher Education Academy and a member of the Royal Society of Edinburgh’s Young Academy of Scotland. His research interests are wide ranging, spanning driver behaviour and the role of feedback in vehicles, using human factors methods to analyse black-box data recordings, the application of sociotechnical systems theory to the design and evaluation of transportation systems through to self-explaining roads and driver behaviour in road works. His research has featured in the popular media, from National Geographic through to the Discovery Channel.