Titel: Total Quality Control, Revised (Fortieth Anniversary Edition), Volume 2
Verlag: McGraw-Hill Professional
Erscheinungsjahr: 2008
Sprache: Englisch
ISBN-10: 0071626298
ISBN-13: 9780071626293
Einband: Softcover
Zustand: New

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Volume 2 of 2. Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality.

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