Total Quality Control, Revised (Fortieth Anniversary Edition)

Armand V. Feigenbaum

ISBN 10: 0070203547 / ISBN 13: 9780070203549

Verlag: McGraw-Hill, 1991

Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.97. Bestandsnummer des Verkäufers G0070203547I3N01

Inhaltsangabe:

This is a text on achieving profitability through quality, updated for the global marketplace of the 1990s. Principles are put into practice and the two critical success factors are fully explored: how to build quality controls into every phase of operations - product and service development, production, engineering, marketing, distribution, sales, customer service; and how to drive communication and the implementation of quality control strategies down and across organizational lines, mobilizing commitment at every level. For this revised third edition, the author has added a discussion of the significance of quality control to corporate profitability; 12 benchmarks for quality control in the 1990s; and four management principles for achieving a total quality orientation. Topics are brought to life with practical examples and more than 200 illustrations.

Reseña del editor: This is a text on achieving profitability through quality, updated for the global marketplace of the 1990s. Principles are put into practice and the two critical success factors are fully explored: how to build quality controls into every phase of operations - product and service development, production, engineering, marketing, distribution, sales, customer service; and how to drive communication and the implementation of quality control strategies down and across organizational lines, mobilizing commitment at every level. For this revised third edition, the author has added a discussion of the significance of quality control to corporate profitability; 12 benchmarks for quality control in the 1990s; and four management principles for achieving a total quality orientation. Topics are brought to life with practical examples and more than 200 illustrations.

Bibliografische Details

Titel: Total Quality Control, Revised (Fortieth ...
Verlag: McGraw-Hill
Erscheinungsdatum: 1991
Einband: Hardcover
Zustand: Good
Zustand des Schutzumschlags: No Jacket