This book was developed to encourage and provide the confidence of someone who is interested in transitioning their career to an entry level position in the Information Technology (IT) field or to learn more about using common electronic devices like laptops, desktop, smart phones, etc.. Throughout the book, the author:

Outlines valuable information.
Offers scenarios of common user requests along with providing the solutions.
Provides questions to check your knowledge; the answers are provided in the back of the book.
Displays pictures to help the audience understand the information.
Lists acronyms used throughout the book which are commonly used in an IT work environment.
Provides a youtube link for the audience to continue to learn more.

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