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Inhaltsangabe: Leadership & Management
Turnaround Strategies for Customer Centric Operations is a turn-by-turn guide for leaders who endeavor in operational restructuring of underperforming organizations. The proposed approaches and suggested strategies, tactics, and methodologies are customer-centric, data-driven, and quality-oriented. This book brings a very structured approach to an otherwise overwhelmingly complex challenge: operational turnaround.
The approach presented is structured strategy: a simple, organized, results-oriented recovery plan, together with decisive, superior execution of such plan, can increase dramatically the chances for a successful and stable operational turnaround and the undeterred progress towards profitability and growth. Essentially a leadership and management science book that reads like a novel and brings easy-to-use tools for transformational leaders regardless of industry, Turnaround Strategies is a handbook for total quality management.
About the Author:
Ileana Roman is a seasoned business leader with an engaging writing style, presenting detailed case studies, how-tos, and diagrams that allow readers to implement the featured methodologies with significant ease.
Far from being a conventional theoretician, Roman s hands-on business experience enables her to convey practical, tested methodologies and flexible, direct, to-the-point approaches for the most daunting challenges of customer centric business transformation.
Buchbeschreibung Buchzustand: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: first ] Publisher: Italics Publishing Pub Date: 5/12/2010 Binding: Hardcover Pages: 277 first edition. Buchnummer des Verkäufers 4972320
Buchbeschreibung Italics Publishing, 2010. Hardcover. Buchzustand: New. book. Buchnummer des Verkäufers M098438460X
Buchbeschreibung Italics Publishing, 2010. Hardcover. Buchzustand: Good. 1. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. May not contain Access Codes or Supplements. Buy with confidence, excellent customer service!. Buchnummer des Verkäufers 098438460X