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Inhaltsangabe: "Under the Headset: Surviving Dispatcher Stress" is a book about the stress of being a dispatcher. Written by a dispatcher and a critical incident stress instructor, it includes information about the stress process, identifying stressors, and coping with stress. The book also includes sections on humor and inspiration. Stories of survival, written by dispatchers who have lived through the stress of critical incidents, are provided.
From the Author: As dispatchers, we make a difference in peoples lives everyday. We make decisions that affect people in ways that, sometimes, they don't realize, let alone us making that realization. We take peoples stress and grief and carry it around with us with little or no outlet for release. The purpose of this book is to let you know that you don't have to carry around that burden. We give you some ways to cope with stress, some techniques to help alleviate stress and some guidelines to help you help yourself. If it were possible to wave the magic wand and make the stresses of the job go away, our lives would be much more simple. The information given is a compilation of several sources. Put it in your "dispatcher toolbox" and use your tools often. Not every tool is going to work for every person and situation. It's up to you to utilize whatever tools gets the job done for you. Find out what works and what doesn't; search for other tools to use or invent your own tools. We may not be in control of the events that occur in our lives, but we can be in control of our reactions to those events. World renown author on the stress and grieving process, Elisabeth Kubler-Ross, has a wonderful quote that I think applies to dispatchers; "People are like stained-glass windows. They sparkle and shine when the light is out, but when the darkness sets in, their true beauty is revealed only if there is a light from within." We make a difference every day in other people's lives. Make a difference in yours and take care of you and keep that light within you bright when the outside appears dark.
Buchbeschreibung Staggs Publishing. Buchzustand: Acceptable. A readable copy. All pages are intact, and the cover is intact (However the dust cover may be missing). Pages can include considerable notes--in pen or highlighter--but the notes cannot obscure the text. Book may be a price cutter or have a remainder mark. Buchnummer des Verkäufers FU-03-06-04-0066
Buchbeschreibung Staggs Publishing. SPIRAL-BOUND. Buchzustand: Good. 0966197046 Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Buchnummer des Verkäufers Z0966197046Z3
Buchbeschreibung Staggs Publishing, 2000. Buchzustand: new. Shiny and new! Expect delivery in 20 days. Buchnummer des Verkäufers 9780966197044-1
Buchbeschreibung Staggs Publishing, 2000. Spiral-bound. Buchzustand: New. Buchnummer des Verkäufers DADAX0966197046
Buchbeschreibung Staggs Publishing, 2000. Spiral-bound. Buchzustand: Brand New. 116 pages. 8.60x5.80x0.40 inches. In Stock. Buchnummer des Verkäufers 0966197046
Buchbeschreibung Staggs Publishing, 2000. Spiral-bound. Buchzustand: Very Good. Buchnummer des Verkäufers P020966197046
Buchbeschreibung Buchzustand: Good. Book Condition: Good. Buchnummer des Verkäufers 97809661970444.0
Buchbeschreibung Staggs Publishing, 2000. Spiral-bound. Buchzustand: Like New. Buchnummer des Verkäufers P010966197046
Buchbeschreibung Staggs Publishing, 2000. Spiral-bound. Buchzustand: New. Buchnummer des Verkäufers P110966197046
Buchbeschreibung Buchzustand: Like New. Book Condition: Like New. Buchnummer des Verkäufers 97809661970442.0