This book sets out to look at the relevance and impact of body language on business management in an applied and practical way. It covers the following settings:
Presenting
Selling
Influencing
Appraising
Interviewing
Identifying deception
People management
This guide will equip managers with new insights and skills to improve performance in all aspects of day-to-day life.
This book has been fully updated and revised for the In a Week series relaunch.
Geoff Ribbens was previously a Higher Education lecturer, specialising in organisational behaviour, and is currently a management consultant and trainer.
Richard Thompson is a writer, broadcaster and communications specialist.