Unscrewed

Ron Burley

22 Bewertungen von Goodreads

Sprache: Englisch

Verlag: Random House USA Inc, 2006

1580087620 / 9781580087629

  • Softcover
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Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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Verkäufer:in bei AbeBooks seit 20. Dezember 2007

Softcover

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Artikelbeschreibung des Verkäufers

Every four seconds an unsuspecting consumer is duped by a cable company, cell phone provider, auto repair shop, or one of the numerous other businesses we use on a daily basis. As customer service departments have become automated wastelands, our ability to get satisfaction within the conventional complaint system has eroded. In UNSCREWED, consumer advocate Ron Burley offers a quick and easy five-step plan to getting what we paid for. This powerful and informative guide makes clear who to talk to, what to say, and when to walk away. It also explainsWhy companies don't treat you fairly, and what you can do about itHow to avoid the voicemail trapHow to get customer service representatives to pay attention to youHow to keep from getting screwed in the first placeUNSCREWED features sixteen true stories about average folks who got real results, and shares a variety of creative techniques that are both legal and successful. You don't have to be pushy, loud, or aggressive to get what you deserve--you just have to read this book.Reviews If we are sufficiently angered and motivated, now we will know what we ought to do.--Miami Herald A terrific resource. . . I was so impressed by the simplicity of the techniques that I almost yearned to have a consumer conflict.--Better Investing Burley's] basic strategy of thinking like the company to get your problem fixed is ingenious. If consumers approached disputes in his way, the caveat 'buyer beware' would surely be flipped on its head.--USA Today See the full USA Today review Watch the CNN Interview.…

Bestandsnummer des Verkäufers 00090373122

Titel
Unscrewed
Autor
Ron Burley
Verlag
Random House USA Inc
Erscheinungsjahr
2006
Zustand
Good
Einband
Paperback
Sprache
Englisch
ISBN-10
1580087620
ISBN-13
9781580087629

World of Books (was SecondSale)

Montgomery, IL, USA

Verkäufer/-in mit 5 Sternen

Verkäufer:in bei AbeBooks seit 20. Dezember 2007

Versandkosten innerhalb von USA

Artikel4 bis 12 Werktage3 bis 6 Werktage
Erster ArtikelEUR 0,00EUR 9,78
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

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