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Bibliografische Details

Titel: Virtual Selling: Going Beyond the Automated ...

Verlag: Free Press

Erscheinungsdatum: 2002

Einband: Paperback

Zustand: Fair

Zustand des Schutzumschlags: No Jacket

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Inhaltsangabe:

Book by Siebel Thomas M Malone Michael

Cr�ticas:

Charles R. Schwab Chairman and CEO, The Charles Schwab Corporation "Virtual Selling" is loaded with practical ideas for improving and expanding our relationships with existing and future customers.

George T. Shaheen Managing Partner, Andersen Consulting Total Sales Quality will revolutionize the sales process, the same way that Total Quality Management (TQM) revolutionized business management. It's about time that TQM is applied to sales, the last unautomated corner of the corporate world.

A. Michael Spence Dean, Stanford Graduate School of Business A very useful and insightful book. It sets forth clearly and persuasively the substantial returns to be gained from the right kind of investment in sales information systems.

Debbie Miller Vice-President, Systems Business Unit, Americas, Digital Equipment Corporation A must read for every sales person, sales manager and corporate executive who plans on using computers to make customers more satisfied and close more business.

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