What Did You Say? The Art of Giving and Receiving Feedback

Seashore, Charles N., Edith Whitfield Seashore, Gerald M. Weinberg

ISBN 10: 0965043002 / ISBN 13: 9780965043007

Verlag: Bingham House Books, 1992

Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bestandsnummer des Verkäufers SB19OS-02468

Inhaltsangabe:

Offering opinions is the second most necessary ingredient for human life. Studies show that we can go only three minutes without air, perhaps three days without water, maybe three weeks without food. . . and but three hours without offering somebody our suggestions, responses, or critiques. A perennial "hot" topic in management circles is the process of giving, getting and yzing advice. This brief and engaging book can be of use to anyone who has to interact with other people. You'll enjoy the "read" so much that you may not realize how much you have gained - all in words of one syllable! How to offer feedback when asked (or hired) to do so. Why feedback tells more about the giver than the receiver. How feedback is distorted or resisted by the receiver's point of view and defense mechanisms. And in dozens of enjoyable vignettes, how humans have struggled to understand each others' responses.

Bibliografische Details

Titel: What Did You Say? The Art of Giving and ...
Verlag: Bingham House Books
Erscheinungsdatum: 1992
Einband: Hardcover
Zustand: Very Good
Zustand des Schutzumschlags: Schutzumschlag