Jon Anton
Beliebte Artikel von Jon Anton
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Customer Relationship Management: Making Hard Decisions With Soft Numbers
Anton, Jon
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12 Angebote anzeigenEUR 4,88
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Call Center Benchmarking: Deciding If Good is Good Enough (Customer Access Management)
Anton, Jon
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4 Angebote anzeigenEUR 9,14
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Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series) (Neteffect Series. Management Skills.)
Anton, Dr. Jon; Petouhoff PH.D., Natalie L.
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3 Angebote anzeigenEUR 8,85
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Listening to the Voice of the Customer: 16 Steps to a Successful Customer Satisfaction Measurement Program
Anton, Jon; Perkins, Debra Sue
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1 Angebot anzeigenEUR 8,15
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Call Center Performance Enhancement Using Simulation and Modeling (Customer Access Management)
Anton, Jon; Bapat, Vivek; Hall, Bill
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2 Angebote anzeigenEUR 8,85
