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Citizens and Service Delivery: Assessing the Use of Social Accountability Approaches in Human Development Sectors (Directions in Development: Human Development)
Ringold, Dena; Holla, Alaka; Koziol, Margaret; Srinivasan, Santhosh
- Softcover
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Zustand: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Citizens and Service Delivery : Assessing the Use of Social Accountability Approaches in Human Development Sectors
Ringold, Dena; Holla, Alaka; Koziol, Margaret; Srinivasan, Santhosh
- Softcover
Anbieter: GreatBookPrices, Columbia, MD, USAGreatBookPrices
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Weitere Bilder- Softcover
Anbieter: Rarewaves.com USA, London, LONDO, Vereinigtes KönigreichRarewaves.com USA
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EUR 32,67
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Paperback. Zustand: New. In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute… to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors - health, education and social protection - which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various "social accountability" tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens - individually and collectively - can influence service delivery through access to information and opportunities to use it to hold providers - both frontline service providers and program managers - accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

Citizens and Service Delivery : Assessing the Use of Social Accountability Approaches in Human Development Sectors
Ringold, Dena; Holla, Alaka; Koziol, Margaret; Srinivasan, Santhosh
- Softcover
Anbieter: GreatBookPrices, Columbia, MD, USAGreatBookPrices
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EUR 30,57
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Zustand: As New. Unread book in perfect condition.

Citizens and Service Delivery: Assessing the Use of Social Accountability Approaches in Human Development Sectors (Directions in Development - Human Development)
Ringold, Dena; Holla, Alaka; Koziol, Margaret; Srinivasan, Santhosh
- Softcover
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes KönigreichRia Christie Collections
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EUR 29,90
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Zustand: New. In.

Citizens and Service Delivery: Assessing the Use of Social Accountability Approaches in Human Development (Directions in Development: Human . Approaches in Human Development Sectors
Dena Ringold,Alaka Holla,Margaret Koziol,Santhosh Srinivasan
- Softcover
Anbieter: Chiron Media, Wallingford, Vereinigtes KönigreichChiron Media
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EUR 26,91
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Paperback. Zustand: New.

Citizens and Service Delivery : Assessing the Use of Social Accountability Approaches in Human Development Sectors
Ringold, Dena; Holla, Alaka; Koziol, Margaret; Srinivasan, Santhosh
- Softcover
Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes KönigreichGreatBookPricesUK
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Zustand: New.

- Softcover
Anbieter: Books Puddle, New York, NY, USABooks Puddle
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Zustand: New. pp. 148.

Citizens and Service Delivery : Assessing the Use of Social Accountability Approaches in Human Development Sectors
Ringold, Dena; Holla, Alaka; Koziol, Margaret; Srinivasan, Santhosh
- Softcover
Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes KönigreichGreatBookPricesUK
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- Softcover
Anbieter: Majestic Books, Hounslow, Vereinigtes KönigreichMajestic Books
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Zustand: New. pp. 148 23:B&W 6 x 9 in or 229 x 152 mm Perfect Bound on White w/Gloss Lam.

Collapse and Recovery : How the Covid-19 Pandemic Eroded Human Capital and What to Do About It
Schady, Norbert; Holla, Alaka; Sabarwal, Shwetlena; Silva, Joana; Chang, Andres Yi
- Softcover
Anbieter: GreatBookPrices, Columbia, MD, USAGreatBookPrices
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EUR 51,17
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Zustand: As New. Unread book in perfect condition.

Collapse and Recovery : How the Covid-19 Pandemic Eroded Human Capital and What to Do About It
Schady, Norbert; Holla, Alaka; Sabarwal, Shwetlena; Silva, Joana; Chang, Andres Yi
- Softcover
Anbieter: GreatBookPrices, Columbia, MD, USAGreatBookPrices
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EUR 52,04
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Zustand: New.

- Softcover
Anbieter: Revaluation Books, Exeter, Vereinigtes KönigreichRevaluation Books
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EUR 45,07
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Paperback. Zustand: Brand New. 120 pages. 8.07x0.87x10.43 inches. In Stock.

Collapse and Recovery : How the Covid-19 Pandemic Eroded Human Capital and What to Do About It
Schady, Norbert; Holla, Alaka; Sabarwal, Shwetlena; Silva, Joana; Chang, Andres Yi
- Softcover
Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes KönigreichGreatBookPricesUK
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EUR 48,45
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Zustand: New.

Collapse and Recovery : How the Covid-19 Pandemic Eroded Human Capital and What to Do About It
Schady, Norbert; Holla, Alaka; Sabarwal, Shwetlena; Silva, Joana; Chang, Andres Yi
- Softcover
Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes KönigreichGreatBookPricesUK
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EUR 53,54
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Zustand: As New. Unread book in perfect condition.

Ringold, D: Citizens and Service Delivery
Dena Ringold|Alaka Holla|Margaret Koziol|Santhosh Srinivasan
- Softcover
Anbieter: moluna, Greven, Deutschlandmoluna
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EUR 37,18
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Zustand: New. This report reviews how citizens can influence service delivery through access to information and opportunities to use it to hold providers accountable. It focuses on social accountability measures that support the use of information to increase transparenc.

- Softcover
Anbieter: moluna, Greven, Deutschlandmoluna
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EUR 36,51
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Zustand: New.

Collapse and Recovery How the COVID19 Pandemic Eroded Human Capital and What to Do about It
Norbert Schady|Alaka Holla|Shwetlena Sabarwal|Joana Silva|Andres Yi Chang
- Softcover
Anbieter: moluna, Greven, Deutschlandmoluna
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EUR 40,54
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Zustand: New. KlappentextThe COVID-19 pandemic has dealt a severe blow to human capital. This report presents new evidence and analysis to provide a comprehensive diagnostic of the effects of the pandemic on human capital outcomes and identify prom.

- Softcover
Anbieter: Rarewaves.com UK, London, Vereinigtes KönigreichRarewaves.com UK
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 29,63
EUR 76,22 VersandVersand von Vereinigtes Königreich nach USAAnzahl: Mehr als 20 verfügbar
Paperback. Zustand: New. In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute… to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors - health, education and social protection - which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various "social accountability" tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens - individually and collectively - can influence service delivery through access to information and opportunities to use it to hold providers - both frontline service providers and program managers - accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

- Softcover
Anbieter: AHA-BUCH GmbH, Einbeck, DeutschlandAHA-BUCH GmbH
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EUR 43,52
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Taschenbuch. Zustand: Neu. Neuware - In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens ca…n contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors health, education and social protection which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various "social accountability" tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens individually and collectively can influence service delivery through access to information and opportunities to use it to hold providers both frontline service providers and program managers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

Citizens and Service Delivery Assessing the Use of Social Accountability Approaches in Human Development Sectors
Ringold, Dena/ Holla, Alaka/ Koziol, Margaret/ Srinivasan, Santhosh
- Softcover
- Print-on-Demand
Anbieter: Revaluation Books, Exeter, Vereinigtes KönigreichRevaluation Books
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EUR 23,23
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Paperback. Zustand: Brand New. 148 pages. 9.00x6.00x0.50 inches. In Stock. This item is printed on demand.