Zustand: New. pp. xvi + 234, Maps 1st Edition.
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
EUR 11,49
Anzahl: 4 verfügbar
In den WarenkorbZustand: New. pp. ix + 298 Figures.
Zustand: New. pp. ix + 298 Index 1st Edition.
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
EUR 13,03
Anzahl: 4 verfügbar
In den WarenkorbZustand: New. pp. 207 Illus.
Anbieter: Books Puddle, New York, NY, USA
Zustand: New. pp. 207 1st Edition.
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
EUR 14,64
Anzahl: 4 verfügbar
In den WarenkorbZustand: New. pp. 356 Figures.
Zustand: New. pp. ix + 298.
Anbieter: Biblios, Frankfurt am main, HESSE, Deutschland
Zustand: New. pp. 207.
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
EUR 15,87
Anzahl: 4 verfügbar
In den WarenkorbZustand: New. pp. 480 Figures, Illus.
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
EUR 16,32
Anzahl: 4 verfügbar
In den WarenkorbZustand: New.
Zustand: New. pp. 356 Index 1st Published.
Anbieter: Books Puddle, New York, NY, USA
Zustand: New.
Zustand: New. pp. 480 Index 1st Published.
Anbieter: Biblios, Frankfurt am main, HESSE, Deutschland
Zustand: New. pp. 356.
Zustand: New. pp. xviii + 412.
Zustand: New. pp. 480.
Anbieter: Biblios, Frankfurt am main, HESSE, Deutschland
Zustand: New.
EUR 20,70
Anzahl: 4 verfügbar
In den WarenkorbZustand: New. pp. 562 Illus., Maps.
Zustand: New. pp. 562, Maps.
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
EUR 22,23
Anzahl: 4 verfügbar
In den WarenkorbZustand: New. pp. 435.
Zustand: New. pp. 435.
Anbieter: Biblios, Frankfurt am main, HESSE, Deutschland
Zustand: New. pp. 435.
Zustand: New. pp. 562.
Sprache: Englisch
Verlag: Ess Ess Publications, New Delhi, 2002
ISBN 10: 8170003369 ISBN 13: 9788170003366
Anbieter: Books in my Basket, New Delhi, Indien
N.A. Zustand: New. ISBN:8170003369.
Sprache: Englisch
Verlag: Ess Ess Publications, New Delhi, 2005
ISBN 10: 817000439X ISBN 13: 9788170004394
Anbieter: Books in my Basket, New Delhi, Indien
N.A. Zustand: New. ISBN:817000439X.
Hardbound. Zustand: As New. New. Contents Preface. 1. Introduction. 2. Marketing of library and information products and services. 3. Quality concepts in libraries. 4. Total quality management. 5. Quality standards and libraries. 6. Service quality. 7. Library evaluation and performance measurement. 8. Methods for collection of data. 9. Methods for analysis of data. 10. SERVQUAL a scale for measuring service quality. 11. LibQUAL an instrument for measuring library quality. 12. Library quality a review. 13. Quality of libraries case studies. Bibliography. Index. The libraries have transformed drastically from the storehouses of books to the powerhouses of knowledge and information since the middle of 20 century. The information and communication technology which is responsible for this revolution has drastically changed the organization management and functioning of modern libraries. The very existence of library is fully dependent on the satisfaction of users. Therefore libraries are now more concerned about the library customers their satisfaction the quality of libraries and information products and services and their proper marketing. A user is satisfied when the library is able to rise to his/her expectations or meet the actual needs. The library and information professionals have to properly understand the customers what they want how they want it and when they want the documents or information from a library. So the library has to consider the individuality of the customers responsiveness of staff and the relationship of the customer with the library very seriously as it effects the quality of library products and services heavily. Every library exists to satisfy the needs of the customers and aims to achieve hundred percent customer satisfaction however they may be some discrepancy between what libraries provide and what the customers actually need. This mismatch results from the failure of the library to meet customer needs and from the unrealistic expectations of customers. Therefore it is necessary to have some system through which the customer needs are heard and these must be used to improve the quality of the libraries. There are several methods or tools or techniques to measure control and improve the quality of a library. The quality can be perceived from the organizational level or user level or both but the perceptions of the library users is most important as the quality of a library has been defined as the gap between the expectations and perceptions of users about the library. The main objective of writing this book is to make the practicing librarians acquainted with the various methods of measuring the quality of libraries. This book will also be useful to researchers students and faculties of library and information science. 298 pp.
Sprache: Englisch
Verlag: Ess Ess Publications, New Delhi, 2003
ISBN 10: 8170003547 ISBN 13: 9788170003540
Anbieter: Books in my Basket, New Delhi, Indien
N.A. Zustand: New. ISBN:8170003547.
Sprache: Englisch
Verlag: Ess Ess Publications, New Delhi, 2007
ISBN 10: 8170005124 ISBN 13: 9788170005124
Anbieter: Books in my Basket, New Delhi, Indien
N.A. Zustand: New. ISBN:9788170005124.
Anbieter: Vedams eBooks (P) Ltd, New Delhi, Indien
Hardbound. Zustand: As New. New. Contents Preface. 1. Introduction. 2. Electronic information environment. 3. Studies on information search pattern in electronic environment a review. 4. Information search pattern in electronic environment a case study. 5. Summary. Questionnaire. Select bibliography. Web references. Index. The information search patterns of the users are different depending upon their personal attributes and environment. The main aim of present study is to examine the information search pattern of the science doctoral students in the electronic environment. How researchers search information the type of information needed the services they used and their priorities in searching for information are highly relevant because they provide a basis for reorganizing libraries and information centers and reshaping their information support activities. The technological developments in recent years particularly in the area of computer telecommunication and storage technologies have significantly changed the way we generate collect organize present disseminate share and use information. The role of the librarian would change to accommodate their changing work environment. Librarians would need to be familiar with multi platform systems in order to serve and aid their clientele. Their knowledge of organizing and indexing information for the researcher will have intrinsic value especially for the end users when they search the system. This study will help libraries and other information managers in India and other developing countries to develop information and communication technology based library system where the doctoral students can access and search the latest electronic information sources. This will be of great help to plan and develop well automated information and communication technology enabled library system. 356 pp.
Sprache: Englisch
Verlag: Ess Ess Publications, New Delhi, 2008
ISBN 10: 8170005132 ISBN 13: 9788170005131
Anbieter: Books in my Basket, New Delhi, Indien
N.A. Zustand: New. ISBN:9788170005131.