hardcover. Zustand: Good.
Zustand: good. This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
Anbieter: Once Upon A Time Books, Siloam Springs, AR, USA
Hardcover. Zustand: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Zustand: Very Good. Signed Copy . Very Good dust jacket. Inscribed by author Joseph Michellion front endpage.
Zustand: Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
hardcover. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
hardcover. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
hardcover. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Paperback. Zustand: Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Anbieter: Once Upon A Time Books, Siloam Springs, AR, USA
paperback. Zustand: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Zustand: acceptable. Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.
Anbieter: 8trax Media, Mansfield, MA, USA
Erstausgabe
Zustand: Like New. Great shape- pages are unmarked and sharp.Has a remainder mark. Hardcover Used - Like New Ships fast! 20041st Edition.
Verlag: McGraw-Hill Education - Europe, United States, 2008
ISBN 10: 0071548335 ISBN 13: 9780071548335
Sprache: Englisch
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
EUR 2,58
Anzahl: 10 verfügbar
In den WarenkorbPaperback. Zustand: Very Good. Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Verlag: Second River Healthcare & McGraw Hill, 2011
ISBN 10: 0071780459 ISBN 13: 9780071780452
Sprache: Englisch
Anbieter: Better World Books, Mishawaka, IN, USA
Erstausgabe
Zustand: Very Good. 1st. Used book that is in excellent condition. May show signs of wear or have minor defects.
Anbieter: Ocean Books, Dacula, GA, USA
Paperback. Zustand: As New. Nice book. Minor shelf wear.
Verlag: Random House Audio Assets, 2004
ISBN 10: 0739311565 ISBN 13: 9780739311561
Sprache: Englisch
Anbieter: HPB-Emerald, Dallas, TX, USA
audioCD. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Verlag: Hyperion August 4, 2004, New York, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Sprache: Englisch
Anbieter: Mountain Gull Trading Company, Lake Hopatcong, NJ, USA
Erstausgabe Signiert
Hardcover. Zustand: Like-New. Zustand des Schutzumschlags: Like-New. 158 Pages. Stated First Edition, but from the number line, probably First Edition, 5th printing. Signed by one author on the first page inside the front cover. Dust jacket is Not price-clipped. This is a book full of business development insights, tips, and advice intended to help transform a business into a "world-famous" one. The dust jacket and the interior book are both in Like-New condition and thus have no visible detriments, distractions, or extraneous markings (other than one author's signature) throughout and the book's sewn-in bindings remain tight and sound. If you order this wonderful book from us, it will be carefully wrapped up, padded, and then boxed and sent right away to you and will come with our unlimited appreciation for your interest and your order. First Edition; Fifth Printing; Signed by Author.
Anbieter: Lucky's Textbooks, Dallas, TX, USA
EUR 31,63
Anzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New.
Anbieter: Sigrun Wuertele buchgenie_de, Altenburg, Deutschland
Zustand: Sehr gut - gebraucht. Gebundene Ausgabe Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe McGraw-Hill Professional , 2006 , The Starbucks Experience. 5 Principles for Turning Ordinary Into Extraordinary, PhD Michelli, Joseph, 0071477845, BU376192.
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
EUR 36,26
Anzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New. In.
Anbieter: The Book Spot, Sioux Falls, MN, USA
Hardcover. Zustand: New.
Anbieter: The Book Spot, Sioux Falls, MN, USA
Paperback. Zustand: New.
Verlag: Arab Scientific Publishers, 2007
ISBN 10: 9953871418 ISBN 13: 9789953871417
Sprache: Arabisch
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 25,88
Anzahl: 1 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 234 pages. Arabic language. 8.47x5.70x0.59 inches. In Stock.
hardcover. Zustand: New. In shrink wrap. Looks like an interesting title!
Verlag: McGraw-Hill Education - Europe, 2015
ISBN 10: 007180630X ISBN 13: 9780071806305
Sprache: Englisch
Anbieter: moluna, Greven, Deutschland
Zustand: New. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through .
Anbieter: BennettBooksLtd, San Diego, NV, USA
paperback. Zustand: New. In shrink wrap. Looks like an interesting title!
Anbieter: Buchpark, Trebbin, Deutschland
Zustand: Hervorragend. Zustand: Hervorragend | Seiten: 288 | Sprache: Englisch | Produktart: Bücher.