robert hiebeler (53 Ergebnisse)

Taschenbuch. Zustand: Gut. 280 S. ISBN: 9580448167 Wir senden umgehend mit beiliegender MwSt.Rechnung. Sprache: Deutsch Gewicht in Gramm: 400.

Hardcover. Zustand: Comme neuf. Edition 1998. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, As new. Edition 1998. Ammareal gives back up to 15% of this item's net price to charity organizations.

Gebundene Ausgabe. Zustand: Gut. Schutzumschlag mit Gebrauchsspuren, Artikel stammt aus Nichtraucherhaushalt! Z6248 Sprache: Deutsch Gewicht in Gramm: 500.

Gebundene Ausgabe. Zustand: Gut. mit Folie eingebunden 22307 (P) Sprache: Deutsch.

Gebundene Ausgabe. Zustand: Gut. ohne Jahresangabe, ohne Schutzumschlag, am Schnitt oben ein kleiner brauner Fleck 22388 (P) Sprache: Deutsch.

Gebundene Ausgabe. Zustand: Sehr gut. Gebraucht - Sehr gut Sg - Ungelesenes Mängelexemplar, gestempelt, mit leichten Lagerspuren - Der Begriff 'Best Practices' steht für die 'besten Abläufe und Verfahren' mit denen ein Unternehmen seine Aufgaben meistert: seine Märkte und Kunden kennen, passende Produkte und Dienstleistungen entwickeln und vermarkten, für reibungslose Abläufe sorgen. Ein ebenso spannendes wie intelligentes Buch, das zeigt, was einen Konzern wie Walt Disney so erfolgreich macht oder warum wir alle Coca Cola trinken! Den Autoren gelingt es, die Essenz dessen, was diese Firmen so erfolgreich und gross gemacht hat, herauszuschälen und so verständlich darzustellen, dass die Methoden auch in den eigenen Arbeitsalltag integriert werden können. Ein überaus spannendes Buch und Pflichtlektüre für alle, die sich frische Inputs von den wirklich Besten und Erfolgreichsten holen wollen!

Hardcover. Zustand: Gut. kA (illustrator). . Auflage. Anzahl Bände: 1 - Bd.Nr.: kA - Sprache: de - Einband: Leinen - Gewicht: 1060 - Illust.: kA - Zustand: Gut - leichte Lagerspuren, SU etwas schadhaft.

Gebundene Ausgabe. Zustand: Gut. ohne Jahresangabe 21569 (P) Sprache: Deutsch.

Zustand: Como nuevo. : Este libro, escrito por Robert Hiebeler, Thomas B. Kelly y Charles Ketteman, y publicado por Gestión 2000, ofrece soluciones para dar un servicio excepcional, crecer, reducir costes y multiplicar los beneficios. Dirigido a gerentes de cualquier negocio, en cualquier industria, este libro presenta cómo más de cuarenta compañías se centran en los clientes y los involucran en los procesos del negocio, desde el diseño de productos y servicios hasta la comercialización, venta y entrega del producto. Una guía práctica para adaptar y aplicar las mejores prácticas en cualquier empresa. EAN: 9788480883689 Tipo: Libros Categoría: Negocios y Economía Título: Las Mejores Prácticas Autor: Robert Hiebeler| Thomas B. Kelly| Charles Ketteman Editorial: Gestión 2000 Idioma: es-ES Páginas: 238 Formato: tapa blanda.

Gebunden. Oln, 4°, quer., 259s., in gutem Zustand, [GSA2,6b] Deu 1200g.

Paperback or Softback. Zustand: New. Best Practices: Building Your Business with Customer-Focused Solutions 0.5. Book.

Bertelsmann, Gütersloh (1975). 259 S. mit 108 ganzseitigen Farbfotos, Ln., Quart--- 750 Gramm.

Paperback. Ref. A40520. 16x23. 238 pág. Economía. 15-B spanish.

Los Alpes Alpinismo Montañismo Montañas Cadenas Montañosas Ed. R. Torres. 222 págs. 24 x 34 cm. Tela (sin sobrecubierta). Estado, bien. Libro pesado. Índice: La subida a la cima del Furka.Alabanza de los montes Kaiser. Subiendo al Brenner. Excursión a Molveno. En el Zugspitze. Cuando el fohn sopla en la montaña GASTOS DE ENVÍO ORDINARIO HASTA 1 KILO, GRATIS. (3 el Kilo de más o fracción) Los PEDIDOS DE MENOS DE 6 euros tienen unos gastos de 1 euro .

Audio Cassette. Zustand: Good. 2 Audio Cassettes in the clear plastic case withdrawn from the video library. Some shelf wear and markings to the clear box. The audio tapes sit inside, sturdy and presentable. All the cassettes are tested for high quality sound. Enjoy this reliable audio abridged cassette performance!

Paperback. Zustand: No Dust Jacket. No Cds. Good. book.

Hardcover. Zustand: As New. Zustand des Schutzumschlags: As New. 1st Edition. As new condition white boards/blue spine/silver spine lettering contained in an as new condition non price-clipped color illustrated dust jacket. Includes Foreword by James D. Edwards, Managing Partner, Arthur Andersen-Americas; Acknowledgments; Introduction; Afterword: The Ball's in Your Court: Putting Best Practices to Work For You; Index and About the Authors. Signed by all 3 authors on a Arthur Andersen bookplate which is neatly affixed to the center of the blank first free front endpaper. Also includes an as new condition tipped-into-the-volume promotional advertising postcard sized Arthur Andersen Business Unusual CNN broadcast hosted by Lou Dobbs. "Through the development of its Best Practices Knowledge Base, Arthur Andersen shows how you can take the secrets of the world's best companies and put them to work at your company. Find out how: Ritz-Carlton compiles detailed customer profiles based on guest preferences and employee observations, then shares this information throughout its chain so that staff members at its other hotels know exactly who is checking in each day and how best to please each guest. For example, if you've enjoyed playing tennis on a prior visit to a Ritz-Carlton Hotel, be assured that staff members will be aware of it - and will alert you to court availability on future visits. American Express targets different cardmembers with offers geared specifically to individual buying habits, then teams with a merchant to surprise them with rewards in appreciation for their patronage. If you are identified as a "VIP" customer at a particular restaurant where you frequently use your American Express card, your waiter may surprise you with a bottle of wine in gratitude for your loyalty. These are among the 40 companies featured in Best Practices that share their stories of success derived from a clear focus on customers." - from the rear outer jacket. "What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business? Thanks to over six years of ongoing research and an investment of $30 million, Aruthr Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best. Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery. Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights fom companies inside or outside their own industry. FOr example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases. These and other examples will help businesspeople diagnose the processes in place at theri own companies and determine how best to improve them. Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource." - from the inner front jacket flap. Signed by Author(s).