Verlag: Oriental Press Pub. Date :2004-09-01, 2004
ISBN 10: 7506020092 ISBN 13: 9787506020091
Anbieter: liu xing, Nanjing, JS, China
paperback. Zustand: New. Language:Chinese.Paperback. Pages Number: 162 Publisher: Oriental Press Pub. Date :2004-09-01. The present era is the era of excess goods. but also the era of flourishing service sector. in the final analysis is a respect for the customer. the customer first time. Regardless of the manufacturing enterprise. or service enterprise. are facing a urgent subject: how to improve service quality. quality service to win customers. beat his opponent. This book illustrates the service sector by the adv.