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Zustand: New. pp. 136.

Taschenbuch. Zustand: Neu. Neuware -Effective decision-making is paramount to the success or failure of any organization. Leadership decisions must reflect proper understanding of customers¿ needs, as well as the needs of the organization. This study utilizes quantitative statistical methods of correlation to provide a better understanding of the impact of customers¿ satisfaction levels on an organization¿s reputation, as perceived by the organization¿s leadership. By comparing the criteria used in the determination of Fortune magazine's list of the ¿World's Most Admired Companies¿ to that of the American Customer Satisfaction Index, the study finds patterns of correlation that provide further credibility to the theory that effective leadership should incorporate the relationship between achievements of corporate reputation and customer satisfaction levels.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 136 pp. Englisch.

Taschenbuch. Zustand: Neu. Customer satisfaction & corporate reputation: A correlation study | Steve van Oostenbrugge | Taschenbuch | Englisch | 2015 | Scholars' Press | EAN 9783639765366 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.

paperback. Zustand: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book.

Taschenbuch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Effective decision-making is paramount to the success or failure of any organization. Leadership decisions must reflect proper understanding of customers' needs, as well as the needs of the organization. This study utilizes quantitative statistical methods of correlation to provide a better understanding of the impact of customers' satisfaction levels on an organization's reputation, as perceived by the organization's leadership. By comparing the criteria used in the determination of Fortune magazine's list of the 'World's Most Admired Companies' to that of the American Customer Satisfaction Index, the study finds patterns of correlation that provide further credibility to the theory that effective leadership should incorporate the relationship between achievements of corporate reputation and customer satisfaction levels. 136 pp. Englisch.

Zustand: New. Print on Demand pp. 136.

Zustand: New. PRINT ON DEMAND pp. 136.

Zustand: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Van Oostenbrugge SteveA USMC veteran and over 18 years experience in sales, marketing & management, Steve uses these experiences teaching in higher education and liaising with other veteran organizations. He is a small business owner.

Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Effective decision-making is paramount to the success or failure of any organization. Leadership decisions must reflect proper understanding of customers' needs, as well as the needs of the organization. This study utilizes quantitative statistical methods of correlation to provide a better understanding of the impact of customers' satisfaction levels on an organization's reputation, as perceived by the organization's leadership. By comparing the criteria used in the determination of Fortune magazine's list of the 'World's Most Admired Companies' to that of the American Customer Satisfaction Index, the study finds patterns of correlation that provide further credibility to the theory that effective leadership should incorporate the relationship between achievements of corporate reputation and customer satisfaction levels.