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In den Warenkorbpaperback. Zustand: New. Paperback. Pub Date :2012-12-01 Pages: 201 Language: Chinese Publisher: Economic Science Press Information Title : Service scene social elements and customer behavior Price: 43 yuan Author : INDUSTRIAL ENGINEERING Caozhong Peng . Zhang Hao of Publishing : Economic Science Press Publication Date :2012-12-1ISBN: 9787514127744 words : 200000 Page: 201 Edition : 1 Binding: Paperback Folio: 16 weight : Editor's Summary INDUSTRIAL ENGINEERING Caozhong Peng . Zhang Hao compiled the service scenario .