9780282264949 - implications of on-line computer scheduling for the no show rate in hospital outpatient departments (classic reprint) von rockart, john f. (3 Ergebnisse)

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Paperback. Zustand: New. Print on Demand. This book examines the issue of no-shows at hospital outpatient departments, which can represent up to 20% of patients. The author analyzes data from clinic records and patient questionnaires to identify significant factors influencing this problem, including scheduling practices, commun…ication, wait times, and previous no-show history. The book discusses potential improvements to the manual scheduling system and explores the advantages of an online computer scheduling system in addressing the no-show problem. By utilizing a computer's capabilities for rapid data access and manipulation, this system can enhance communication, adjust schedules based on patient no-show tendencies, facilitate same-day services, and continuously monitor factors affecting the no-show rate. The insights provided in this book have significant implications for improving efficiency, resource utilization, and patient satisfaction in hospital outpatient departments. This book is a reproduction of an important historical work, digitally reconstructed using state-of-the-art technology to preserve the original format. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in the book. print-on-demand item.