ISBN: 9780754647256 - delivering excellent service quality in aviation: a practical guide for internal and external service providers (20 Ergebnisse)

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: New. In shrink wrap. Looks like an interesting title.

Original-Pappband. Zustand: Sehr gut. Zustand des Schutzumschlags: Gut. gr8 Original-Pappband en 192 pp. Schutzumschlag: Gut.

Softcover. Zustand: gut. 2006. Delivering Excellent Services Quality in Aviation. A Practical Guide for Internal and External Service Providers. In englischer Sprache. pages.

Zustand: New.

Zustand: As New. Unread book in perfect condition.

Zustand: New.

Zustand: As New. Unread book in perfect condition.

Zustand: New. pp. xvi + 192 61 Illus.

Zustand: New. pp. xvi + 192 Index.

Zustand: New. A practical guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, this work is useful for those service providers that are not yet systematically managing their service quality. Num Pages: 208 pages, Includes 61 b&w illustrations. BIC Classification: KNGV. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 237 x 160 x 17. Weight in Grams: 474. . 2006. 1st Edition. hardcover. . . . .…

Zustand: New.

Zustand: New. pp. xvi + 192.

Hardback. Zustand: New. New copy - Usually dispatched within 4 working days.

Zustand: New. In English.

Zustand: New. A practical guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, this work is useful for those service providers that are not yet systematically managing their service quality. Num Pages: 208 pages, Includes 61 b&w illustrations. BIC Classification: KNGV. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 237 x 160 x 17. Weight in Grams: 474. . 2006. 1st Edition. hardcover. . . . . Books ship from the US and Ireland.…

Hardcover. Zustand: Brand New. illustrated edition. 192 pages. 9.50x6.50x0.75 inches. In Stock.

Gebunden. Zustand: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Mario Kossmann is a Systems Engineer and Capability Integrator for Airbus, having previously worked for Blohm &amp Voss as a Systems Engineer, Technical Manager and also Consultant in Services Marketing. He has served as an officer with the German and F.…

Hardcover. Zustand: Brand New. illustrated edition. 192 pages. 9.50x6.50x0.75 inches. In Stock. This item is printed on demand.

Buch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Delivering Excellent Service Quality in Aviation is essential for those service providers that are not yet systematically managing their service quality, offering them a step-by-step and easy to understand framework they can follow. In addition, those service providers that are already proactively managing their service quality can easily adapt the framework to complement their current way of controlling it.…